First Appointment

Often, the initial consultation is followed by an appointment on another day, for the actual treatment. The initial visit is an opportunity to meet the dental specialist(s), review your medical history and assess your particular dental needs. Sedation or a general anaesthetic may be a valuable adjunct to your dental treatment. Your goals and any of your concerns regarding the dental and/or anaesthetic treatment will be thoroughly discussed. We take our time in explaining the various treatment options, and encourage you to ask plenty of questions. Pertinent instructions for the day of the anaesthetic (if applicable) will be provided to you verbally and in writing. We aim for you and your family to leave the consultation feeling comfortable, well-informed, and fully prepared for your upcoming dental treatment.

A dental treatment plan is dependent upon a patient’s diagnosis, which requires a thorough oral examination and x-rays to be taken. For a variety of reasons, some patients may not allow a full exam and/or x-rays to be completed during their initial consultation. No problem – a comprehensive exam and x-rays can be achieved during the follow-up appointment, while the patient is comfortably sleeping.

For Your First Visit, Please Bring The Following:

• Referral slip from your dentist
• Current medications list
• Personal Identification such as your health (OHIP) card. This allows us to prescribe pain medication. You will need the same ID to pick up your prescription from the pharmacy.
• X-rays (radiographs) taken at another office. They can be taken at our office if none are available.
• Dental insurance card (or cards if you have dual coverage)
• Forms – please complete and submit all forms sent to you via email. If you are unable to complete the online forms, please arrive at least 10 minutes early to your appointment.

Please note: All patients under the age of 18 must be accompanied by a parent or guardian at the consultation visit.

Fees And Payments

The cost of treatment is determined by the necessary dental procedures and, if applicable, the associated anaesthesia time. We follow the specialist’s fee guide as set out by the Ontario Dental Association. Occasionally, a deposit is required at the time that an anaesthetic appointment is reserved, due to the unique time and personnel devoted to this form of dental treatment. Any balance for dental / anaesthesia fees is due, in full, on the day of treatment. Acceptable forms of payment are cash, debit or credit card.

Insurance

We accept nearly all insurance plans. Please note that insurance policies vary greatly, and may not provide full coverage of the necessary services. As a courtesy to our patients, we can file your claim electronically. Our office is happy to help you and your family maximize your insurance benefits; however, patients are personally responsible for their accounts. Please note that your health (OHIP) card does not cover the cost of our office procedures. If you have any questions about your insurance, our staff members are pleased to answer them.